FAQs

How will you contact me if I have won a prize on WINU?

We will notify the winner by email to the email address you have supplied to us.

How are winners drawn?

When the timer ends, The winner (winners) will be instantly selected  by us using our automatic random number generator built into winu.co.uk. Emails will be instantly sent at the same time to notify participants of their outcome. 

Will someone definitely win?

Yes, all of our prizes are guaranteed to be won by at least one lucky person when entering a competition with WINU.

If I win, how long will it take to for my prize to be delivered?

The prize will be delivered within 10 working days.

What is a WINU Charity Draw?

WINU guarantee that all the profit from the charity draws will be given to local and national charities throughout the UK.

What charities will WINU be supporting?

Each charity is unique, and we want to give back to as many charities as possible. WINU will regularly update our social media providing details of the charities we have been supporting.

What is a Free Draw?

WINU will be giving away free prizes through our free draws on a regular basis. The prizes will range from cash, technology, holidays and much more.

How many tickets can I buy on WINU Competitions?

The number of tickets each individual person/account can buy on a WINU Competition is displayed on the prize page.

How do I know my ticket number?

Tickets are automatically assigned once you have purchased tickets. We will send you a confirmation email for your entries along with your ticket numbers. You can also find your ticket numbers within your account.

How long are the competitions on for?

The opening and closing dates of the competitions on WINU are stated on the website.

How do you use my personal data?

WINU provide a data secure website and will not share your data with any third parties unless it is necessary to administer the competitions.

Full details of how we use your data are in included in our Privacy Policy which you can read here

Can I enter for free?

Yes, we accept postal entries. Please see out Terms and Conditions which provide all the information you need to enter for free.

My question hasn’t been answered here?

If you have any questions, please use the contact us page and we will be happy to answer them for you.