Terms & Conditions

1. Introduction

1.1 These terms and conditions apply to your use of our website and to each competition on this website unless otherwise stated.

1.2 The website and competitions are operated by us, Winu Limited. Our company information is at the end of this document.

1.3 We may change these terms and conditions at any time. Please check them carefully as they will apply to any use of your site or competition you enter after the effective date shown at the top.

2. Entering a competition

2.1 Unless otherwise stated on our website, competitions are open only to people resident in Great Britain.

2.2 Our employees and those of companies in our corporate group as well as anyone connected with the competition are ineligible.

2.3 It is a condition of entry that you are at least 18 years old and that you comply with all applicable laws and regulations relating to the competition as well as with these terms and conditions and with any other applicable competition rules or requirements on our website.

2.4 You must ensure that all information you provide us is correct including contact information and that you will tell us immediately if there are any important changes.

2.5 Entries must be made via our website or by any other means we specify. We accept no responsibility for entries which are incomplete, delayed, damaged or not received by us by the closing date for whatever reason.

2.6 Entries must be sent by the person entering the competition. Entries via other people or automated means (e.g., bots) are invalid.

2.7 Your entry will only be entered into the competition once we have confirmed it by email or some other means we decide.

2.8 In the case of free postal entries, each entry must be sent to us individually by postcard to the following address: 142b Genesis Centre, Garrett Field, Birchwood, Warrington, WA3 7BH, England. The postcard must include:

  • your name, address, email address and contact telephone number;
  • account username
  • your date of birth (so we can check that you’re old enough to enter); and
  • the name of the competition you are entering.

It is your responsibility to pay the correct postage (first or second class), to ensure that the entry is complete and clearly legible and that we receive it at least one business day (in England) before the closing date. If/when we receive it, we will send you an email or other confirmation with your ticket number. Unless we say otherwise on our website, each competition is limited to a maximum of one free postal entry per household.

2.9 For postal entries to any competition, you must first create an account on our site.

2.10 Each completely free competition is limited to a maximum of one free entry per household (i.e., whether you enter online or by post).

3. Closing a competition

3.1 The competition closes at the time/date specified on our website.

3.2 We are entitled to close the competition earlier if all of the tickets have been sold or allocated.

3.3 If we think that insufficient tickets have been sold, we are entitled to extend the closure date once or more for up to a total of 30 days (or any alternative period stated on our website). If by the final closure date, insufficient tickets have still been sold, then we are entitled in our discretion to (a) cancel the competition and fully refund all ticket payments via the same method used to pay or (b) proceed with the draw but replace the advertised prize with 70% of the total ticket proceeds.

4. Draw

4.1 The winner will be chosen by us using a random number generator or as otherwise explained on our site. We will email the winner when the draw has been made and the winner’s details will be shown via the website, social media or any other platform stated on our website. You acknowledge that there is no guarantee that you will win a prize.

4.2 We will make the draw after the competition closes within the period we say on our website or as soon as we can thereafter.

5. Notifying winners

5.1 We will notify the winner by email to the email address you supplied to us. It is your responsibility to ensure that this is correct. The winner will have 14 days from the date of our email to notify us of acceptance and to provide us with any proof requested e.g., age, identity and/or purchase. If we don’t hear from you within this time, we will send one chaser email. We have no obligation to make any additional attempt(s) to contact the winner. If we do not receive the acceptance email and any proof requested within 14 days of our chaser email (or any alternative period stated in the chaser), the award of the prize to that winner will be cancelled and we will carry out a new draw within a reasonable period.

6. Prizes

6.1 The winner’s prizes will be as specified on our website. We reserve the right to substitute the prizes for those of equivalent value.

6.2 We will take reasonable care to describe and display the prizes on our website. However, you acknowledge that there may be minor differences between the actual prizes and the way that they are described or appear on our website.

6.3 Prizes are non-transferrable.

6.4 No cash alternatives are available except where otherwise stated on the competition page or insufficient tickets have been sold, as explained above.

6.5 We are entitled to withhold prizes unless and until we are satisfied that the winner is entitled to it in accordance with these terms and conditions.

6.6 All prizes are provided “as is” and without any warranty, undertaking or promise from us as their quality, condition, value, suitability or otherwise unless otherwise stated. We do not insure prizes. It is your responsibility to arrange this if you wish.

6.7 All prizes are subject to any terms and conditions of the manufacturer or supplier of the prize as well as of anyone else involved in delivering or providing the prize.

6.8 Unless otherwise stated on our website, we will arrange postage or delivery of physical prizes to the winner at our expense (within Great Britain only). You may be required to provide proof of identity at the point of delivery.

6.9 If you do not provide requested proof of identity when we attempt to deliver a prize or if the prize is undelivered for any reason after at least two delivery attempts or if you fail to agree to any terms and conditions applicable to the prize within the period we specify, we are allowed to cancel the award of the prize and to carry out a new draw as if the winner had failed to accept the prize, as explained above.

6.10 Winners are responsible for paying any taxes or duties applicable to their prizes.

6.11 If the prize is a vehicle, it is the winner’s responsibility to promptly follow the appropriate procedures for transfer of ownership, including signing any documents, as well as to insure the vehicle and to comply with all applicable laws and regulations including licensing the vehicle. We are not responsible for such matters.

7. Publicity

7.1 If you win, you agree to send us a high-quality photo of yourself within seven days of receiving the prize – and including the prize (if a physical one) in the photo. Please see our Privacy Policy  for information about how we use winner personal information.

8. Our rights

8.1 In all matters arising in connection with the competition, our decision shall be final and no correspondence will be entered into.

8.2 We have the right at any time to reject or exclude your competition entry, cancel your prize and/or close or delete your account (including all content in it) if any payment by you is charged back or if we think that you haven’t complied with these terms and conditions or with any applicable competition rules or requirements or that you have behaved inappropriately towards us or other users or that you have cheated or attempted to cheat in any competition or that it is necessary to protect us or other users.

8.3 We have the right to cancel the competition if we consider that we have good reason to do so. If so, we will fully refund all entry fees via the same method used to pay.

9. Things you can’t do on our site

9.1 You agree not to do any of the following in connection with our website:

  • break the law or infringe anyone else’s rights;
  • send, store, display or link to unlawful, infringing or otherwise inappropriate content;
  • victimise or harass other people;
  • use offensive, obscene, abusive, discriminatory or other inappropriate language or images;
  • deceive or mislead anyone;
  • provide any information that includes someone else’s personal information unless that person is 18 years or over and you have obtained their written consent or you are otherwise legally permitted to do so;
  • impersonate anyone;
  • use the website with a view to competing with us or infringing our rights;
  • use the service for any commercial purpose;
  • disrupt our website, e.g., spam, viruses or phishing;
  • interfere with or damage our website or gain unauthorised access to any part of our system, data, passwords or otherwise;
  • intercept or modify communications;
  • impose an unreasonable load on our website;
  • get around any security features including those designed to stop copying of content; or
  • attempt, encourage or assist any of the above.

10. Content on our site

10.1 If you provide content, you are responsible for it. You agree that you have (and will keep) all rights needed to enable us to use it in accordance with these terms and conditions.

10.2 If you post a review, rating or comment you promise that it is your independent, honest, genuine opinion.

10.3 You acknowledge that any information published or sent on or via our site by other users is the sole responsibility of the person from whom such content originated and we are not responsible for it.

10.4 We do not guarantee that any general information or guidance that we may make available on our website is accurate or up to date. You rely on it at your own risk.

10.5 We are allowed (without telling you) to reject, suspend, alter, remove or delete content for any reason and to disclose to the police or other relevant authorities or to a complainant any content or behaviour provided we are legally permitted to do so.

11. Other peoples’ services / advertising / websites

11.1 We may display other peoples’ services, advertising and /or links to other websites. We do not recommend or endorse, nor are we legally responsible for, any of these. You use them at your own risk.

11.2 You agree that you are legally bound by the terms and conditions of any payment providers whose services you use on our site. We aren’t responsible for what they do or don’t do.

12. If you create an account on our site

12.1 If we permit you to create an account on our website, this is for your personal use only. You must not allow anyone else to use your account. You agree to take reasonable care to keep your login information confidential and to tell us immediately of any apparent breach of security such as loss or misuse of a password. You are responsible for other people who use your account or identity (unless and to the extent that we are at fault).

12.2 We are entitled to close/delete your account if it has been inactive for at least 12 months.

13. Liability – restrictions on our legal responsibility (IMPORTANT)

13.1 Nothing in this agreement in any way limits or excludes our liability for negligence causing death or personal injury or for fraud or fraudulent misrepresentation or for anything which may not legally be excluded or limited. In this section, any reference to us includes our employees and agents.

13.2 We are not liable for any loss or damage where:

  • there is no breach of a legal duty owed to you by us;
  • such loss or damage was not reasonably foreseeable (meaning it was not an obvious consequence of our breach or not contemplated by you and us at the time we entered into this contract);
  • (and to the extent that) such loss or damage is your fault, for example by not complying with this agreement; or
  • such loss or damage relates to a business of yours.

13.3 You will be responsible to us for any reasonably foreseeable loss or damage we suffer (including claims made by other people) resulting from your breach of this agreement.

14. Intellectual property rights

14.1 The intellectual property rights in all material used on or in connection with our website are owned by us or our suppliers, partners or other users. For your personal use only, you may view such material on your device. You must not otherwise use such material including copying, publishing, selling or altering it or taking extracts from it without our specific prior written consent.

14.2 Just to be clear – you must not collect, scrape, harvest, frame or deep-link to any information on our website without our specific prior written consent.

15. If our website doesn’t work properly

15.1 We do not guarantee that our website will be uninterrupted or error-free. We are entitled, without notice and without liability (a) to suspend the website for repair, maintenance, improvement or other technical reason and (b) to make changes to our website.

16. Things we can’t control

16.1 We are not liable for failure to perform or delay in performing any obligation under this agreement if the failure or delay is caused by any circumstances beyond our reasonable control including third party telecommunication failures and epidemics/pandemics.

17. Your personal information – see our privacy policy

17.1 You agree that we can deal with your personal information in accordance with our Privacy Policy  which may change from time to time.

18. English law and courts

18.1 These terms and conditions are covered by English law and any disputes will be decided only by the courts of the United Kingdom.

19. General but important information

19.1 We may send all notices under this agreement by email to the most recent email address you have given us. You can send notices to our email address shown below. Headings used in this agreement are for information and not binding. If any part of this agreement is ineffective or unenforceable for any reason, the rest of the agreement will still apply. If either of us overlooks any breach of this agreement by the other, it can still be actioned later. We may transfer this agreement to someone else but this will not affect your rights or obligations. A person who is not a party to this agreement can’t enforce it unless the agreement says otherwise.

20. Complaints

20.1 If you have any complaints, please contact us via the contact details shown below.

21. Charity Draw

All of the profit from our charity draw will be given to charity, the profit is calculated after the cost of the prize and the companies overhead is deducted from the ticket sales. If no profit is made, we will give 10% of the ticket sales for the charity draw to charity.

22. Company information 21.1 Company name: Winu Limited

21.2 Trading name: “Winu”
21.3 Country of incorporation: England and Wales.
21.4 Registered number: 13664411
21.5 Registered office and contract: 142b Genesis Centre, Garrett Field, Birchwood, Warrington, WA3 7BH, England.
21.6 Contact email address: [email protected]
21.7 Other contact information: See our website / contact page.